Remote Admin Support for NDIS Providers, Tradies & Small Business

I’m based in Newcastle, NSW, and work remotely with businesses across Australia, taking care of the admin so you can focus on running and growing your business.

About Me
Hi I’m Donna, founder of 
Bring The Joy Virtual Assistant.
I help NDIS providers, tradies and small 
businesses across Australia
 reduce admin stress, stay organised 
and focus on what they do best.
I take care of the paperwork, emails, 
calendar management, invoicing & 
NDIS billing, data entry & 
compliance support, so you can 
focus on your participants/clients 
& growing your business.
I offer calm, reliable and personalised 
support that fits your business, 
not the other way around. 
My services are designed to make
 your day-to-day operations smoother, 
your systems stronger, and your
workload more manageable.
Based in Newcastle NSW, I have
 a background in special education, 
disability support work and
 remote admin for tradies. 
I work with clients Australia-wide, 
delivering virtual admin support
that gives you time, clarity, and 
confidence. 
Let me help you 
bring the joy 
back to your business.

Services

NDIS Virtual Admin & Documentation Support

NDIS Virtual Admin & Documentation Support

NDIS Provider Admin Support I provide reliable, sector-aware virtual admin support for NDIS providers and sole traders. With hands-on experience in the disability sector, I understand the importance of accurate documentation, timely communication and compliant systems. Services can include email and calendar management, invoicing, NDIS billing and payment follow-ups, staff and participant documentation, bookings, data entry, CRM updates and general day-to-day admin. My goal is to reduce your paperwork load, keep your systems organised and give you more time to focus on supporting your participants.

Tradie Admin Support

Tradie Admin Support

I provide reliable virtual admin support for busy tradies and small trade businesses who need help keeping on top of their paperwork. With hands-on experience in trade administration, I understand the fast-paced nature of the industry and the importance of clear communication, accurate invoicing and organised job management. Services can include email and phone management, scheduling, quoting and invoicing support, customer follow-ups, data entry, document preparation and day-to-day admin tasks. My goal is to keep your admin running smoothly so you can focus on the tools, the jobs and your customers.

Small Business Admin Support

Small Business Admin Support

I provide flexible, reliable virtual admin support for small business owners who need an extra set of hands behind the scenes. Whether you are growing, overwhelmed with paperwork or simply want to free up your time. I can help keep your day-to-day operations running smoothly. Services can include email and calendar management, invoicing and follow-ups, data entry, document preparation, CRM updates, bookings and general admin tasks. Customer service support is also available, including responding to enquiries, managing client communication and providing a professional first point of contact for your business. My goal is to streamline your admin, improve organisation and give you more time to focus on your core work and clients.

5 hour Package

MOST POPULAR
AU$ 275
/Week
  • Just need a little extra help? Our 5-Hour Package gives you flexible, on-demand support to tick off those lingering to-dos — whether it’s admin, content scheduling, or organising your week.

10 Hour Package

MOST POPULAR
AU$ 500
/Week
  • The 10-Hour Package provides dedicated, professional support tailored to your business goals. Ideal for maintaining consistency across admin, customer service, or digital tasks, this package ensures seamless workflow management and peace of mind each week.

Custom Package

AU$ 45
/Hour
  • Need more than 15 hours? Customise your package to meet your needs!

Hourly Admin services

AU$ 60
/Hour
  • Not ready to commit to a package, I offer the flexibility of an hourly rate. (Min 2 hours).

Free Discovery Call

MOST POPULAR
AU$ 0.00
  • Book a free 30-minute discovery call and let’s chat about the admin challenges you’re facing. Together, we’ll find the best way to take the pressure off your plate and lighten your workload.
Book your call today.

Testimonials

 

Donna helped us with some onboarding and basic admin tasks, and she made the process so easy and stress-free. She’s organised, efficient, and a pleasure to work with. Even for just a few tasks, her support made a big difference for our team!

     
Kylie Moffitt
Cleaning Services
 

Donna worked with our electrical business as a remote admin and was a huge support to our team. She managed bookings, invoices, customer calls, and all the day-to-day paperwork that can pile up in a busy trade business. She was always organised, friendly with our customers and quick to respond to anything we needed. Having Donna on board made a big difference to how smoothly the business ran. We’d happily recommend her to any business owner needing reliable admin help.

     
leah gruendler
A.G Electrical Work
 
 

Contact

  • Jewells NSW, Australia

ABN 74 827 084 802